Chief Executive Officer
Glen’s entrepreneurial career in Information Technology began at Hampton Systems Group, his family’s LAN/WAN systems integration firm, where he started as a Novell and Microsoft systems engineer. The discipline and leadership skills he learned while in the United States Marine Corps helped him to quickly take on a position as the Operations Manager. Building on the success and experiences with Hampton Systems and IKON, Glen went on in 1998 to become the founder of Rapid Application Deployment, Inc. (RapidApp), a successful IT consulting firm focused on deploying infrastructure projects for fortune 1000 clients. Glen’s business development expertise combined with his technical background grew this company to over 35 full time IT professionals before he sold his equity to his associate partners. Continuing to capitalize on his entrepreneurial spirit, Glen is now in the process of repeating his successful career as the founder and CEO of Equilibrium IT Solutions, Inc.
Chief Administrative Officer and Corporate Counsel
Kelly has worked in the IT industry for over seven years. In May of 2012, Kelly joined the Equilibrium team as the new Managed Services Manager. Working closely with the CEO, COO and Vice President of Professional Services, Kelly has been very busy managing the ESC team. As ITSP Manager, Kelly has helped to streamline service requests, keeping our clients happy with the level of service provided to them. Recently, Kelly was promoted to Chief Administrative Officer and now also holds the collateral duty of Corporate Counsel.
Dispatch Manager & Technical Writer
Ericka joined the Equilibrium Service Center in 2011 as a Technical Writer & Dispatch Manager. She is responsible for a myriad of activities within the ESC, from creating, managing and assigning Service Requests to escalation of Service Requests to meeting and exceeding client agreements. Ericka works closely with the Managed Services Manager to develop and implement ConnectWise initiatives and processes within an ITIL frame work in the ESC; along with documenting and training on best practice configurations for Windows environments. As a Technical Writer, Ericka reviews documentation that is developed within Equilibrium to ensure optimal standards.
Chief Technology Officer
Richie joined Equilibrium in December of 2005 as a Systems Engineer. Based on his tremendous efforts, technical expertise, discipline, and entrepreneurship, Richie was awarded the Employee of the Year award in December of 2008. In 2011, Richie was promoted to Chief Technology Officer and his overall responsibility is developing, establishing, and maintaining Equilibrium’s engineering and consulting standards. Richie’s passion for Information Technology allows him to always strive and improve business processes and find new ways to perform tasks in a more efficient and cost effective manner.
Vice President of Business Development
Tony joined Equilibrium in 2012, and has quickly established himself as one of the leaders at the firm - both as a team member as well as an advocate for his clients. Tony has taken on the daunting task of learning two new fields simultaneously - Business to Business Consulting and Information Technology. In spite of the workload, he has earned over 15 technical and sales certifications including Microsoft, Citrix, VMware, Riverbed, EMC, Cisco, Veeam, and ITIL Foundation. He was recently promoted to the role of Vice President of Business Development, where he oversees the sales team and acquiring new projects.